Moving can be a wild ride. Between packing up your entire life, coordinating schedules, and figuring out how to transport that weirdly long couch that refuses to fit through doors, it’s no wonder people turn to full-service moving and packing companies. But finding a reliable one? That’s where things can get tricky. The last thing you want is to hire a company that ghosts you on moving day or leaves you with broken plates and a crushed heart. Here’s how to make sure you find a pro team you can count on.

Start with Serious Research

You wouldn’t pick a babysitter without checking references, right? Treat your moving company search the same way. Start by digging into local companies online. Read reviews, and don’t just stop after the first few glowing ones. Look at the overall pattern. Are there consistent complaints about no-shows, damage, or surprise fees? Those are red flags you can’t afford to ignore.

Beyond reviews, ask around for recommendations. Friends, family, and even coworkers can offer golden nuggets of advice. They might know of a company that went the extra mile (pun intended) or, conversely, one to avoid at all costs.

Don’t forget to check the official stuff, like licensing and insurance. Reputable moving companies will be registered with organizations like the Federal Motor Carrier Safety Administration (FMCSA) or its equivalent in your country. This ensures they’re legit and follow industry standards.

Lastly, see if the company has a physical office you can visit. Scammers often operate entirely online, so having a real-world presence is a good sign you’re dealing with a legitimate business.

Look Beyond the Price Tag

It’s tempting to go with the cheapest estimate when moving is already draining your wallet. But choosing a company based solely on price is like buying sushi out of the trunk of a car—it’s probably not going to end well. Low-ball quotes often come with hidden fees, mediocre service, or worse.

Instead, ask for detailed quotes that break down labor, materials, transportation, and any extras. A transparent company will be upfront about costs and won’t balk at your questions. Side note: steer clear of companies that won’t give you an in-person or virtual estimate. Legit movers need to see your stuff to provide an accurate quote.

Think about value, not just dollars. A slightly more expensive company that offers top-notch service, no hidden fees, and peace of mind is worth every penny. Consider factors like whether they handle specialty items (hello, piano movers!) or if they offer perks like packing supplies or storage options.

And remember, it’s okay to negotiate. Some companies are willing to work with your budget, especially if you’re flexible with dates or willing to share a truck with another move.

Ask the Right Questions

Don’t be shy about asking questions. The more, the better. Think of it like interviewing a potential employee because, in a way, they’re helping you transport a part of your life.

Some questions to ask might include:

  • Are you licensed and insured?
  • What does your insurance cover?
  • How do you handle fragile or valuable items?
  • Do you hire full-time employees or contractors?
  • What happens if there’s a delay or something gets damaged?

Answers to these questions will reveal a lot about a company’s reliability and professionalism. If they seem evasive or get annoyed by your inquiries, take it as a sign to move on (pun very much intended).

Also, clarify what’s included in their services. Will they disassemble and reassemble furniture? Do they provide packing supplies? Some companies might charge extra for these services, so it’s better to know upfront.

Lastly, ask what their typical moving day logistics look like. You’ll want to feel confident about their organization and ability to handle any curveballs.

Beware the Red Flags

Moving scams are, unfortunately, a thing, and falling victim to one can turn an already stressful experience into an outright nightmare. Luckily, there are several signs to watch out for that can help you avoid getting duped.

Be wary of companies that demand a large deposit upfront. It’s standard to pay a portion of the cost in advance, but never the full amount. A reliable company will work out a reasonable plan that isn’t just “give us all your money, thanks.”

Vague or non-existent contracts are another red flag. Legit companies will provide a written agreement that lays out all the terms, fees, and expectations. If they’re trying to seal the deal with a handshake and a wink, it’s time to run.

Trust your gut when it comes to communication. Are they responsive and clear, or do they keep dodging your calls? Bad communication early on is often a reflection of how they’ll handle things later.

If a deal seems too good to be true, it probably is. A rock-bottom price might charm you at first, but often those “deals” end up costing you more in the long run with hidden fees, damage, or shoddy service.

Plan Ahead for a Stress-Free Move

Once you’ve found the right moving company, the work doesn’t stop there. Planning ahead can make the entire process run like a well-oiled machine. First off, book your movers early, especially if you’re relocating in peak seasons like summer or around major holidays. The best companies’ schedules fill up fast.

Be ready for moving day by organizing your items in advance. Label boxes clearly and create an inventory of your belongings. Not only will this make unpacking easier, but it can also be helpful if something goes missing or gets damaged.

Confirm all the details with the moving company a week before the big day. Double-check the pickup and drop-off locations, time, and any special requests. Miscommunication is the enemy of smooth moves, so don’t leave anything to chance.

When moving day rolls around, have cash or a check on hand for tipping if the team does a great job. It’s not mandatory, but it’s always a nice way to show your appreciation.

Finally, take a deep breath. Moving might feel overwhelming, but with a reliable full-service moving and packing company in your corner, the day doesn’t have to be a complete circus.

A Stress-Free Move Awaits

Finding a reliable full-service moving and packing company is all about research, asking the right questions, and trusting your instincts. While it might take a little extra effort upfront, it’s worth it to avoid headaches, broken furniture, and horror stories involving runaway moving trucks.

By being thorough and proactive, you’ll set yourself up for a smoother move and perhaps even turn a stressful milestone into one you can, dare I say, enjoy.